Frequently Asked Questions
Everything you need to know about our nutrient-rich snacks and granola.
Are Purely Elizabeth products gluten-free?
Yes, all of our products are certified gluten-free. We use high-quality ingredients like ancient grains and superfood seeds to ensure a delicious taste without the gluten.
What is the shelf life of your granola?
Our granola typically has a shelf life of 9 to 12 months. You can find the specific 'Best By' date printed on the back of each individual package.
Do you offer international shipping?
Currently, we only ship within the United States. We are working hard to bring our superfood snacks to international customers in the near future.
Are your products vegan and non-GMO?
Most of our products are vegan, and all are Non-GMO Project Verified. We prioritize clean, plant-based ingredients to fuel your body the right way.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrived damaged or you are unsatisfied, please contact our support team within 30 days for a resolution.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number. You can use this number on the carrier's website to monitor your delivery status.