Returns & Exchanges

Due to the perishable nature of our products, we do not accept returns on food items; however, we are committed to your satisfaction and will replace or refund any order that arrives damaged or incorrect.

Return Process

• 1.
  Contact Support

  Email our customer success team within 14 days of receiving your order with your order number and the reason for your request.

• 2.
  Provide Documentation

  Include photos of the packaging and product if you are reporting damage or quality issues so we can share this with our production team.

• 3.
  Review Process

  Our team will review your request within 2-3 business days and determine the best solution, whether it be a replacement or a full refund.

• 4.
  Resolution

  Once approved, a replacement shipment will be prioritized or a credit will be applied to your original method of payment within 5-7 business days.